Frequently Asked Questions
- What can I expect during my first session?
- Will our discussion be confidential?
- How can I reach you?
- What are your fees?
- Do you accept my insurance?
- What is your cancellation policy?
- What does Board Certification mean for clients' care?
What can I expect during my first session?
Our first session will include discussion of the principle reasons that you’ve decided to meet, the background of your problems, how you’ve tried to handle the situations, and what you hope to change or specific goals with which you would like help. We’ll also talk about your background, support system and other aspects of your life. This information will help me better understand your experiences and difficulties, and begin to identify how best I might be able to help,
We’ll be together for 50 minutes. And by the time we’re
finishing our first meeting, I’ll share some impressions with you,
we’ll talk about how well these impressions fit, and then we can
talk about some things that we can do together to address your difficulties
and goals. In effect, I’ll be able to make some initial recommendations
and you’ll be in a position to decide if you’d like to do
some work with me.
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Will our discussion be confidential?
The conversations you have with me with be kept in the strictest confidence and, under both New Hampshire and New York State law, are protected by legal privilege. In most situations matters that you share with me in the context of therapy sessions will not be disclosed to anyone without your written authorization.
Confidentiality is addressed by the American Psychological Association's code of ethics and by the federal Health Insurance Portability and Accountability Act (HIPAA) and Privacy Rule.
Learn more about confidentiality, your rights and the situations in
which information may be disclosed.
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How can I reach you?
I can be reached between sessions and during emergencies by telephone [603.852.8238]. I do not answer the phone when I am with a client, but I check messages intermittently.
During the evenings, weekends and when I am out of the office, I monitor my voice mail. I return all urgent calls as soon as I get the message. Scheduling or other business calls are returned in the evening or the following business day. Please make certain to leave a telephone number(s) where you can be reached, even though I have that information on file. This ensures that I can contact you if I am not in the office.
If your are calling in an emergency and I have not returned your call as quickly as you need, contact your physician (or psychiatrist), or the following crisis services: The HELPLINE (Brattleboro) 802.257.7989; Monadnock Family Services 24 hour crisis assistance 603.3557.4400; Samaritans Suicide Prevention 603.357.5505; The Emergency Hotline 800.852.3388 or by dialing 911.
Your insurance company may have specific directions you must follow
concerning emergency room visits. Please inform yourself of any limitations
or steps the policy requires of you.
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What are your fees?
The fee for your assessment sessions is $150.
The fee for therapy is $120.00.
I am always open to discussing my fee, financial arrangements and your ability to afford the therapy you are doing with me. Please do not hesitate to raise these matters with me. It would be most unusual that we cannot arrive at an agreement that is mutually agreeable.
Fees are paid at the time of service by check or cash unless we make arrangements in advance. I charge this fee for other professional services (ie: reports, record reviews, treatment summaries, evaluation letters, consultations—per your consent) you may need or that you request of me, pro-rated by the amount of time involved. I do not charge for letters communicating treatment information with other health professionals.
In cases of unusual financial hardship, please discuss your situation
with me. We may be able to negotiate a fee adjustment or payment plan.
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Do you accept my insurance?
If you have a health insurance policy, it will usually provide some coverage for mental health treatment. Although i do not participate in any insurance panels many traditional indemnity insurance plans reimburse you for part or all of the cost of therapy. I will submit forms directly to those insurers. You may have a deductible to pay up front, and a co-pay or self-pay portion for sessions, and you may have to obtain pre-certification. Your insurance company will expect you to be aware of their guidelines, and I will work with you to clarify the situation
Some managed care insurance benefits will, similarly, reimburse you if you decide to work with me. I will fill out forms and provide you with whatever assistance I can to help you receive the benefits to which you are entitled. However, you (not your insurance company) are responsible for full payment of my fees.
It is important for you to know that whenever we use your insurance for mental health care, the insurance company has the right to information about you. Companies vary in the questions they ask, the amount of documentation they require, their access to your records and the frequency with which I will have to justify your therapy to them. I make every effort to preserve your privacy while securing you reimbursement.
Most of my clients prefer to pay out of pocket for therapy because this ensures you maximal privacy and confidentiality in our work together. When you make arrangements directly with me about fees and payment, then you have control of what we talk about and how long we work. You're also in a position to decide who would have access to your records as, even in the circumstances where the law permits limited disclosure, it is my practice to discuss this with you whenever possible.
These are important concerns and I am happy to speak with you as you
make decisions about therapy. Sometimes the cost of therapy is, itself,
a concern. Please discuss this with me, as in almost every circumstance,
we can work out an arrangement so that you can obtain the therapy you
want or need. I welcome your call to talk about this important aspect
of therapy.
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What is your cancellation policy?
I require a minimum 24 hour notice when you will miss or want to cancel our session. Cancellations must be made by telephone. Email, though sometimes convenient, is neither reliable nor entirely private. For this reason, I require that cancellations always be made by telephone.
When you and I schedule an appointment, I reserve the time for you and, under most circumstances, I am setting aside that block of time for your regular and expressed use. I understand that emergencies can arise which may prevent you from keeping your appointment(s), and I balance my needs and yours in the following way:
If you give me 24 hours advance notice canceling your appointments, there is no charge for the time. With such notice, I can offer the appointment to another person or make alternative use of the time. But if you do not provide 24 hours advanced notice for the cancellation or absence, regardless of the reason, you are expected to pay my fee. I go by the time-stamp on my voicemail which has proven to be reliable and accurate.
Please note that insurance carriers do not reimburse you for missed
appointments and often require that such missed appointments be so noted
on any statement of charges.
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What does Board Certification mean for clients' care?
Dr. Faver has earned a Diploma in Clinical Psychology from the American Board of Professional Psychology (ABPP). This distinguishes Dr. Faver from other mental health professionals and attests to his expertise.
The American Board of Professional Psychology (ABPP) exam is the only test assessing competence and ethical practice of psychologists. The examination focuses on actual clinical skills and effectiveness, and is neither a credential review like the National Register nor a test of academic knowledge like the licensing exam.
Dr. Faver demonstrated his ability and expertise to a panel of nationally recognized psychologists who reviewed multiple videos of his work and administered to Dr. Faver a rigorous oral exam.
Board certification in clinical psychology connotes specialty competency, and it is the only board certification recognized by the 156,000-member American Psychological Association or the National Register of Psychologists. Only 1300 psychologists in the US have board certification in clinical psychology.